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- We aim to despatch all orders from stock as soon as possible usually within 24 hours. Where an item is out of stock we will let you know by email with an expected delivery date.
- You will receive email confirmation of the order with a reference number. We reserve the right to cancel any order.
- Items not yet released will be despatched as soon as possible upon release.
- When you order more than one item & all items are not in stock, your total order may be held until all items can be despatched. You can request that we send items as they are available, in this case you will be charged delivery on each package we despatch to you if appropriate.
- On-line ordering is Via a Secure Server and is safe. Sagepay handle the Card payments. We do not have access to your card details.
- Any information you provide with your order will be held by ourselves to assist us to carry out your order. Any personal details you provide will not be passed on to any other company.
- All items must be paid for before the items will be despatched. Cheques will require 10 days clearance time.
- All prices shown are in £ Sterling and include VAT at the current rate.
- All items are despatched well packed. If any items are received damaged or faulty please contact us immediately upon receipt.
- All goods are offered subject unsold. Whilst we do try to keep the Web On-Line Shop listings up to date we may occasionally sell out of an item and there may be a small delay in updating the site. If any product is out of stock you will be advised of any delay or refunded if we cannot supply the order.
- Gift Vouchers are valid for 12 Months from the date of Purchase and are valid online or in our shop.
- All photographs are for illustrative purposes only. Please read the product description.
- Orders can be cancelled before despatch. You must call us immediately and confirm in writing by email. Refunds will be made to the card originally used for payment.
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